Delete your Driveway Alert account

You can permanently delete your Driveway Alert account and all associated data at any time. This will erase your account, your registered vehicles, your recorded arrival events and their snapshots, push notification tokens, and your Ring linkage from our servers.

From the Driveway Alert app

Step 1. Open the Driveway Alert app on your device.

Step 2. Tap the Settings tab in the bottom navigation.

Step 3. Scroll to the Account section and tap Delete account.

Step 4. Confirm the deletion in the prompt. Your account and all associated data will be erased immediately.

By email request

If you cannot access the app, you can request account deletion by sending an email from your registered address to info@erbacciltd.com with the subject line Delete my Driveway Alert account. Deletion takes effect within 30 days and we confirm by email.

What gets deleted

Your user record (email address, timezone, settings, plan state, push token)
Your registered vehicles — the labels you chose and the general appearance we match on (make, model, body type and colour)
All recorded arrival events (timestamps, the vehicle description we derived, and recognition metadata)
All stored arrival snapshots held in Amazon S3
Active session tokens
Ring OAuth tokens (revoked and removed)

Driveway Alert does not read, store or process license plate numbers, VINs, or any personally identifying vehicle information, so there is no plate data to delete. Vehicles are recognised only by their general appearance.

What may be retained

Aggregated, anonymised service usage statistics that contain no personally identifiable information
Records that we are required to keep by law. Subscription payments are handled by Ring, not by Driveway Alert, so we hold no card or billing details of yours.

Need help?

Contact info@erbacciltd.com.

Driveway Alert is published by Erbacci LTD. See our Privacy Policy and Terms of Service.